Terms of Service

By accessing or using Xlork's website, SDK, APIs, or any related services (collectively, the “Services”), you agree to be bound by these Terms of Service. If you do not agree, do not use the Services. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

Xlork provides a data import platform that allows developers to embed CSV, Excel, and Google Sheets import functionality into their applications via a React SDK, headless SDK, or REST API. The Services include:

• The Xlork React component (@xlork/react)
• The Xlork dashboard and account management
• Documentation, sandbox environments, and sample code
• Customer support and related communications

To use certain features, you must create an account. You agree to:

• Provide accurate, current, and complete registration information
• Maintain the security of your password and license key
• Accept responsibility for all activity under your account
• Notify us immediately of any unauthorized access or security breach

We reserve the right to suspend or terminate accounts that violate these Terms or that have been inactive for an extended period.

Subject to these Terms, Xlork grants you a limited, non-exclusive, non-transferable, revocable license to:

• Install and use the @xlork/react SDK in your applications
• Access the Xlork dashboard to manage imports and settings
• Use our APIs in accordance with the documentation and your subscription plan

This license is subject to usage limits defined by your plan (e.g., row limits, import counts). Exceeding plan limits may result in service throttling or suspension until you upgrade.

You agree not to:

• Reverse-engineer, decompile, or disassemble the SDK or Services
• Use the Services to process illegal, harmful, or rights-infringing content
• Circumvent usage limits, rate limits, or security measures
• Resell, sublicense, or redistribute the Services without written consent
• Interfere with the operation of the Services or other users' access
• Use automated means to scrape, crawl, or extract data from the Services

All rights, title, and interest in the Services — including software, documentation, designs, trademarks, and content — remain the exclusive property of Xlork. These Terms do not grant you ownership of any intellectual property.

Your data: You retain all rights to the data you and your end users upload through the Services. Xlork does not claim ownership of your imported data. We process it only to deliver the Services and as described in our Privacy Policy.

• Paid plans are billed monthly or annually, in advance, and are non-refundable except as required by law.
• The free tier includes limited usage (e.g., 10 rows per import) and may be subject to change.
• We may change pricing with at least 30 days' notice. Continued use after a price change constitutes acceptance.
• Failure to pay may result in suspension or downgrade of your account.

Either party may terminate the relationship at any time. You can close your account via the dashboard or by contacting us.

We may suspend or terminate your access immediately if you violate these Terms, engage in fraudulent activity, or if required by law. Upon termination, your license to use the Services ends, and we may delete your account data after a reasonable retention period.

The Services are provided “as is” and “as available” without warranties of any kind, express or implied. We do not guarantee uninterrupted, error-free, or secure operation.

To the maximum extent permitted by law, Xlork's total liability for any claims arising from or related to these Terms or the Services is limited to the amount you paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages.

You agree to indemnify and hold Xlork harmless from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Services, your violation of these Terms, or your infringement of any third-party rights.

These Terms are governed by the laws of India. Any disputes shall be resolved in the courts of Noida, Uttar Pradesh, India.

Before initiating formal proceedings, both parties agree to attempt resolution through good-faith negotiation for at least 30 days.

We may update these Terms from time to time. Material changes will be communicated via email or a prominent notice on our website at least 30 days before they take effect. Your continued use of the Services after changes constitutes acceptance of the updated Terms.

Questions about these Terms? Contact us: